Shipping policy
Shipping within Japan
Shipping Service
Japan Post - Click Post
Shipping Fee
- ¥250 (tax included)
- Free shipping on orders of ¥3,000 (tax included) or more.
Delivery Time, etc.
- Orders are shipped within 3 days.
- Orders placed during sale periods may take up to 5 days to ship.
- Delivery is available on weekends and holidays.
- Delivered to your mailbox.
- Delivery is generally 1-2 days after shipment.
Please note that it may take several additional days for delivery to remote areas, islands, or certain other regions. Delivery times may also vary depending on the shipment time. - For detailed delivery estimates, please check the Japan Post official website by setting the sender's postal code to 157-8799. Please refer to the "Yu-Packet" delivery times as a guide.
- Please be aware that delivery may be delayed in areas affected by natural disasters or large-scale events.
International Shipping
Shipping Service
United States: Kuroneko International TA-Q-BIN
Other countries: International Air Packet
Shipping Fee
Varies by country and region. Please enter your address at checkout to confirm the shipping fee.
Customs Duties and Import Taxes
Depending on the destination country or region, customs duties, import VAT and a carrier handling fee may apply. These are not included in your order total and are payable to the carrier before or on delivery, as instructed by the carrier.
From 1 July 2026, parcels shipped to EU member states with a total goods value of €150 or less per parcel are generally subject to a customs duty of €3 per product category, in addition to import VAT. Parcels over €150 are subject to standard customs duty rates.
Delivery Time, etc.
Orders are shipped within 3 days.
Orders placed during sale periods may take up to 5 days to ship.